Most orders require 3–10 business days for processing, followed by approximately 5–20 business days for shipping, depending on your location.

Delivery times are estimates and may vary due to customs, local carriers, weather, holidays, or other factors outside our control.

For more details, please refer to our Shipping Policy.

If you need to change your shipping address, please email us at support@animecomforts.com as soon as possible and include your order number and the correct shipping address.

Address changes must be requested within 2 hours of placing your order. After this period, your order may already be processing and we may not be able to update the address.

Please make sure you enter the correct email address when placing your order. Order confirmations, shipping updates, and tracking information will be sent to that email.

If you do not receive a tracking email, please contact us at support@animecomforts.com as soon as possible and include your order number.

If your tracking information is not updating by email, you can check the latest status directly at 17TRACK: https://t.17track.net/.

For any order or shipping issues, please email us Monday to Friday, 8:00 AM–6:00 PM.

No. Anime Comforts Store does not store your full credit card information on our systems.

Payments are processed securely through third-party payment providers, and your payment details are handled according to their security and privacy policies.

For more information, please review our Privacy Policy.

Please email us at support@animecomforts.com as soon as possible and include your order number and the correct shipping address.

Address changes should be requested within 2 hours of placing your order. After that, your order may already be processing or shipped, and we may not be able to update the address.

We ship to most countries and regions, but availability may vary depending on the destination and product.

You can try entering your shipping address at checkout to see if delivery is available.

If you’re unsure, please contact us at support@animecomforts.com and we’ll help check your destination.

Not always. Depending on the number of items in your order, package size, or the processing time of different products, your order may be shipped in separate packages.

If your order is split, the packages may arrive at different times and may have separate tracking numbers.

In most cases, no additional sales tax is charged by us unless required at checkout.

However, tax and import rules can vary by country or region and may change over time. Depending on your location, local authorities may apply sales tax, VAT, customs duties, or import fees.

Any applicable charges required at checkout will be shown before you complete your order.